UPS is our preferred carrier for all packages over 9 pounds (or as you specify) for both ground and expedited shipments. Below is a map of transit times from our facility to your locations.

UPS offers a service called UPS My Choice. This allows you to receive text and/or email notifications when packages are set to be delivered, or if there is a delay in the shipping process. Our customers find this service extremely useful and we strongly suggest signing up, it's FREE! Click here to get started.

For Mail to Home orders, and most of our drop ship USPS orders that will fit into a catalog mailer, we utilize UPS Mail Innovations. UPS Mail Innovations allows us to ship your orders faster and for a lower cost.

UPS Mail Innovations is a joint venture between UPS and the USPS where packages are picked up from us by UPS and delivered to you by the USPS.

UPS Mail Innovations shipments are first picked up at DDLab by UPS. The package is then handed off to your local USPS hub where they sort and process the package. The USPS will then deliver the package directly to the end customer.

For Mail to Home or drop ship USPS orders larger than an envelope, we utilize UPS SurePost. UPS SurePost is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service. The transit & delivery times are the same as UPS Mail Innovations. See chart above.



Come see us in Tennessee!

  • 1525 Hardeman Ln NE
    Cleveland, TN 37312
  • Phone: 877-898-9330
  • Fax: 904-398-9331